PanaPharmana
Our Policies

Home

About Us
Feature Products
Product Price List
How to Order
Our Policies
Our Location
Contact Us

 Our current business and ordering policies

 
 
Seizures 
  
We package all our shippments in very discrete, small packages and rarely have problems with customs.  We don't use the return name of PanaPharmana because anything with "Pharma" in the name on a package can be an easy target by customs, we will use an alternate legal company name for our return address.  In the event of a seizure by customs you should know that:
 
1) You will not be liable legally because it is coming from another country to your address.  You will simply recieve a notice in the mail saying the contents of package are not allowed in your country.
 
2) Unfortunately you will lose the product as it will be confiscated by customs.
 
3) We have an ongoing policy to give you 75% off (well below cost) on your next order with proof of seizure (copy of notice) and consultation with us to ensure it does not happen again.

For Shipping instructions please click on "How to Order"

Returns

Customers sometimes ask what our return policy is. We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do what we can to make it right.  Our goal is to have repeat business from satisfied customers.

dumbell.jpg

Do you have any questions? Send us an e-mail at:

PanaPharmana  Box 87-0605  Zona 7  Panama, Rep de Panama